e-Servives Group International
Caribbean Call Center and Back Office Proccessing Solutions from e-Services

Our Value Statement:

  • Integrity and Honesty – We do the right thing.
  • Commitment – We don’t make commitments to customers or employees we cannot keep. We accept big challenges and we see them through. We are committed to excellence.
  • Self-Responsibility - We take responsibility for our own success and failures. We celebrate success and see failures as opportunities for growth. We are accountable to our customers and our fellow employees for results.
  • Open Communications - We communicate openly and respectfully with our customers and our fellow employees. If there is a problem we get it out in the open. If we don’t know, we ask.
  • Pride – We are proud of what we do and we are committed to showing that pride in our daily work, our personal lives, and in our community.

Vision Statement

  • To be the employer of choice in Jamaica because of the success of our employees corporately, personally, and socially.
  • To be recognized as the leading provider of outsourcing services in Jamaica and the Caribbean region.

Mission Statement

  • To provide outsourcing services of the highest quality that will contribute to the success of our customers, our employees, our shareholders, and our community.


Download our Core Services & Facts Sheet

BPO Solutions - Offshore Call Center

e-Services Group International is one of the world's leading providers of innovative and lower cost offshore call center and BPO solutions. For more information on what e-Services can do for your organization, call Mark Rovenstine - Director of Marketing at 918-335-2522

View our Promotional Video

caribbean call center
e-Services Helps Businesses

In 2006, we will make a difference in the lives of more than 100 million Americans.

For 15 million Americans we will explain how to stop the VCR from blinking, verify health coverage to their family physicians, authorize their pharmacists to substitute generic for the name brand drug, and help them build their websites.

For the other 85 million Americans, we will significantly increase the value of the stock they hold in the companies we serve by improving the bottom line.

Providing customer solutions from it’s home in Jamaica for over 14 years, e-Services Group has evolved from a successful data entry operation to one of the world leaders in offshore call center and back-office processing BPO solutions.

With operations in Montego Bay and Kingston,Jamaica, and also Castries, St. Lucia, e-Services currently processes over 20,000,000 transactions annually for a growing list of major US and international clients. We have three facilities and a workforce of over 2000 employees ready to serve you. From the Washington to Atlanta and Columbus to Chicago, e-Services’ clients rely on state-of-the-art contact centers to provide unrivalled quality, accuracy and reliability – at a substantial cost savings.

Our wide range of services can be based on whatever combinations of technology suit a client’s particular needs and those of their customers – computer workstations, the Internet and the telephone. We will work with you to tailor the solution right for you today, and to anticipate your evolving needs for tomorrow.
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©2004-2006 e-Services Group, International:
Call Center and Business Process Outsourcing BPO solutions.