Freedom to Focus Webinar Replays

Getting Outsourcing Right 
Claudio Altini, of Equaterra, A KPMG Company, explains how buyers can get the most out of their outsourcing arrangement by drawing a parallel between outsourcing and story writing.

Making the Critical Success Factors in BPO Work for Your Company
Frank Wofsteiner, Partner & Managing Director of TPI’s EMEA practice, shares practical insights into motivations around outsourcing and how to engage in an outsourcing arrangement that facilitates true business transformation.

New Trends & Technology in HR Outsourcing
Jeff Croyle, Partner and Managing Director for TPI’s Human Resources practice in the Americas, discusses the future of HRO and how companies can best take advantage of new trends and technologies.

Today’s Media Mix Conundrum
Susan Kelly, Vice President of Communications and Marketing Services at Xerox, explores media mix optimization in today’s digital world, with insights on effectively integrating social media with the traditional marketing channels to maximizethe value of each customer interaction.